Will I receive the exact product as shown in the photo?
Yes, with the exception of handcrafted products, where there may be slight variations in the final product.
How can I retrieve my forgotten password?
If you have forgotten your password, you can recover it by accessing the "Forgot Password" section. Upon entering your email address, you will receive an email containing instructions on how to reset your password and create a new one.
How can I confirm that my purchase has been made correctly?
After placing your order, you will receive a confirmation email. This email serves as confirmation that your purchase has been successfully processed. If, for any reason, you do not receive the confirmation email, please contact our customer service team for further assistance.
Can I check the status of my order?
Absolutely! You can easily track the status of your order by clicking on the "Order Status" section within "Your Account." This will provide you with real-time updates on the progress and whereabouts of your order.
What payment methods are available for making a purchase?
We provide the following payment options:
- Bank Transfer: This method is available for local customers.
- Credit Card Payments: This option is available for both local and international customers.
- Bank Transfer: International customers can also use this payment method.
Please choose the payment method that is most convenient for you during the checkout process.
How much are the delivery charges?
The delivery charges for your order may vary based on the country of delivery and the weight of the package. The specific charges will be confirmed and displayed to you during the order placement process.
What should I do if the product I want is out of stock?
If a product is out of stock, it will either not be visible on the website or it will be marked as "Out of Stock". Please note that you can only place an order once the product is listed as "Available" on the website. We recommend checking back periodically for updates on product availability.