We have a “NO REFUND” policy however refunds can be made in exceptional wherein the product is out of stock or faulty.
You can cancel the order at any time before the order is processed. You will receive an email with the tracking information once the order is shipped. “Return & Exchange” policy will be applied once the order has been dispatched.
Any product bought from zonashaham.com can be exchanged in size or color from the online store only, within 7 days of receiving the product. Provided it is unused and still has the label and tag in its original state.
Products cannot be exchanged at our retail locations.
Please contact customer care by emailing Zonashahamofficial@gmail.com or WhatsApping +92 300 1717378. Please provide your order number.
Once received, the customer care team will get back to you.
DHA Phase 1 , Lahore
Lahore Pakistan – 5400
+92 300 1717378